The student will receive a full refund of all fees and tuition paid if:
- The applicant never attends the first scheduled day of Module 1 (no-show).
- The student requests cancellation of enrollment after signing an enrollment agreement, and within the first 5 days of training (Initial Drop Period). The cutoff for the Initial Drop Period full refund is 5pm on the 5th day of scheduled training.
- The student is not accepted for training by school.
- The School discontinues a course/program within a period of time a student could have reasonably completed it, except that this provision shall not apply in the event the School ceases operation. In the event Turing ceases operations, students will receive a refund in compliance with the requirements outlined by DPOS, the state governing agency.
- All refunds due under the above provisions for cancellations will be refunded within 30 calendar days of the applicable circumstance.
In the event the student cancels enrollment after receiving a laptop and within the Initial Drop Period, the student will be asked to return the laptop distributed. The student may elect to keep the provided laptop and either purchase the laptop from Turing at the same non-profit discounted rate Turing receives, or apply their existing deposit towards the purchase price of $1200.00.
If the student withdraws or is dismissed from the program after the Initial Drop Period, student will be entitled to a pro rata reimbursement based on completed hours. The number of completed hours is based on the percentage of contact hours enrolled in beginning on the first day of the program through the last day in attendance. Each day of the program is calculated as 6 contact hours.
The table below demonstrates the percentages completed versus the % refunded, however the exact % of completion will be calculated based on the individual students contact hours. The refund is based on the last date of recorded attendance.
For an enrolled student, the refund due is calculated using the last date of attendance (LDA) and will be paid within 30 calendar days from the documented date of determination (DOD). The date of determination is the date the student gives written or verbal notice of withdrawal to Turing, or the date Turing terminates a student due to violations of Turing’s attendance, conduct, or Satisfactory Academic Progress policies.
For any student electing the Up-Front Option of payment, the student will be entitled to a pro rata reimbursement based on completed hours. The number of completed hours is based on the percentage of contact hours enrolled in beginning on the first day of the program through the last day in attendance. Each day of the program is calculated as 6 contact hours.
Any student receiving funds from a third party lending source will be entitled to a pro rata reimbursement based on completed hours. The number of completed hours is based on the percentage of contact hours enrolled in beginning on the first day of the program through the last day in attendance. Each day of the program is calculated as 6 contact hours. Any refund due will be refunded to either the Student or the lending partner in accordance with any applicable agreement with the lending source, which may require direct repayment to the lender as opposed to the Student.
The policy for granting credit for previous training shall not impact this refund policy.
For students receiving financial aid who officially withdraw from the school and are eligible for a tuition refund, the refund must first be applied to the financial aid programs. For federal funds (Pell, Loans), repayment of a portion of the funds received will be required if a student stops attending classes before the 60% point of the term. For scholarships and institutional grants, repayment is prorated based on the percentage of aid earned.
OUTSTANDING STUDENT ACCOUNTS
If financial aid does not satisfy the debt, the student will be required to repay the balance immediately or further collection measures will be taken.
Complaints which cannot be resolved by direct negotiation between the Student and the school may be filed with the Division of Private Occupational Schools of the Colorado Department of Higher Education. The Division shall not consider any claim that is filed more than two years after the date the Student discontinues his/her training at the school.
