Cancellation & Refund Policy

  1. The student will receive a full refund of all fees and tuition paid if:
    1. The applicant never attends the first scheduled day of Module 1 (no-show).
    2. The student requests cancellation of enrollment after signing an enrollment agreement, and within the first 5 days of training (Initial Drop Period).  The cutoff for the Initial Drop Period full refund is 5pm on the 5th day of scheduled training. 
    3. The student is not accepted for training by school.
    4. The School discontinues a course/program within a period of time a student could have reasonably completed it, except that this provision shall not apply in the event the School ceases operation. In the event Turing ceases operations, students will receive a refund in compliance with the requirements outlined by DPOS, the state governing agency.
    5. All refunds due under the above provisions for cancellations will be refunded within 30 calendar days of the applicable circumstance.
  2. In the event the student cancels enrollment after receiving a laptop and within the Initial Drop Period, the student will be asked to return the laptop distributed. The student may elect to keep the provided laptop and either purchase the laptop from Turing at the same non-profit discounted rate Turing receives, or apply their existing deposit towards the purchase price of $1200.00.
  3. If the student withdraws or is dismissed from the program after the Initial Drop Period, student will be entitled to a pro rata reimbursement based on completed hours. The number of completed hours is based on the percentage of contact hours enrolled in beginning on the first day of the program through the last day in attendance. Each day of the program is calculated as 6 contact hours.
    The table below demonstrates the percentages completed versus the % refunded, however the exact % of completion will be calculated based on the individual students contact hours. The refund is based on the last date of recorded attendance.
    Completion of course upon termination
    Refund
    10% of program completed
    90% Refunded
    20% of program completed
    80% Refunded
    30% of program completed
    70% Refunded
    40% of program completed
    60% Refunded
    50% of program completed
    50% Refunded
    60% of program completed
    40% Refunded
    70% of program completed
    30% Refunded
    80% of program completed
    20% Refunded
    90% of program completed
    10% Refunded
  4. For an enrolled student, the refund due is calculated using the last date of attendance (LDA) and will be paid within 30 calendar days from the documented date of determination (DOD). The date of determination is the date the student gives written or verbal notice of withdrawal to Turing, or the date Turing terminates a student due to violations of Turing’s attendance, conduct, or Satisfactory Academic Progress policies.
  5. For any student electing the Up-Front Option of payment, the student will be entitled to a pro rata reimbursement based on completed hours. The number of completed hours is based on the percentage of contact hours enrolled in beginning on the first day of the program through the last day in attendance. Each day of the program is calculated as 6 contact hours.
  6. Any student receiving funds from a third party lending source will be entitled to a pro rata reimbursement based on completed hours. The number of completed hours is based on the percentage of contact hours enrolled in beginning on the first day of the program through the last day in attendance. Each day of the program is calculated as 6 contact hours. Any refund due will be refunded to either the Student or the lending partner in accordance with any applicable agreement with the lending source, which may require direct repayment to the lender as opposed to the Student.
  7. The policy for granting credit for previous training shall not impact this refund policy.
  8. Complaints which cannot be resolved by direct negotiation between the Student and the school may be filed with the Division of Private Occupational Schools of the Colorado Department of Higher Education. The Division shall not consider any claim that is filed more than two years after the date the Student discontinues his/her training at the school.